Erin A. Hoy, CMQ/OE, CQA, President ErinHeadshot

Ms. Hoy is the President of PQM, Inc., and is responsible for establishing PQM’s foundation for culture development, growth strategy, attracting new talent, and business development. In 2015, she brought in new clients San Diego Association of Governments and Metrolink. She brings strong leadership to help our projects develop a plan for building quality cultures. Her project specific experience includes OCTA I-405 Improvement Project – Principal in Charge/Consultant; SR-91 Corridor Improvement Project – Organizational Development; OCTA Highways Program – CCO Analysis; Port of Long Beach – Quality Management Systems development and production. Her experience includes project management of system integration across multiple business units, quality management, contract administration, and organizational development. She clearly understands stakeholder needs and brings people together to achieve a common goal through effective communication, change management, and training.


Donald G. Archer, P.E., Quality Director Don Archer Head Shot

Mr. Archer is the founder of PQM, Inc., and has provided a wide variety of quality management services to public and private clients in the infrastructure industry. He has developed quality programs for an entire organization, a transportation division, a Capital Improvement Program, and several mega projects. He is fluent with transportation environmental clearance, design, and construction on highway and transit facilities using Design-Bid-Build (DBB), Design-Build (DB) and Construction Management/General Contractor (CM/GC) projects by Caltrans, LA Metro, Port of Long Beach and local municipalities. He has served in a Design and Construction Quality Management role on the SR-125 South, I-405 Sepulveda Pass, SR-91 Transportation Corridor, Crenshaw/LAX Transit Corridor, and as OCTA’s Highway and Rail QA Manager. Since 1992 Mr. Archer has focused on Quality Management as a proven approach to increase reliability and consistency with design documents, construction materials, and product installation in an effort to minimize rework, construction cost overruns and schedule delays.