Erin A. Hoy, CMQ/OE, CQA, President

Ms. Hoy is the President of PQM, Inc., and is responsible for strategic planning, business development, organizational leadership, corporate administration, and performance optimization. Her vision of the firm includes growth through focused efforts of building a team of quality experts who will improve project delivery through raising the standards of quality within the infrastructure industry. She has a strong background in team development, which includes gap analysis, training, and designing and implementing professional development programs. Her experience includes project management of system integration across multiple business units, business unit leader for systems integration, training program development and implementation, quality management, strategic operations, contract administration, and organizational development. Ms. Hoy possesses a proven track record of process and system implementation. She clearly understands stakeholder needs and brings people together to achieve a common goal through effective communication, training, and change management.


Donald G. Archer, P.E., Quality Director

Mr. Archer founded PQM, Inc., with a mission to “Improve Project Delivery” in the design and construction industry. He has provided a variety of quality management services to public agencies, consulting engineers, program managers, and contractors who have delivered small to mega projects using DBB, DB, and CMGC. Mr. Archer has developed more than 20 Quality Management Systems (QMS) programs based on ISO 9001:2008 and 2015, both on behalf of agencies supporting their Capital Improvement Program and project specific for mega DB projects. He has also implemented performance-based programs that have included elements of training, culture building, monitoring, surveillances, audits, continuous improvement, and lessons learned. These quality programs have been designed to meet Federal Transit Administration and Federal Highway Administration requirements, and include detailed processes and procedures and utilize a “Risk-Based Thinking” approach.